BRANCH LOCATION
San Francisco Bay Area
* Because of the coronavirus, some branches are open for service during special business hours:
*All branches are temporarily closed on Saturdays.
Oakland Branch is open:
MONDAY – FRIDAY: 9:00AM – 4:00PM
Honolulu, Hawaii the Bishop Branch is open:
MONDAY – FRIDAY: 9:00AM – 3:00PM

Sansome Branch
233 Sansome Street
San Francisco, CA 94104
415.338.0843 Tel
415.338.0619 Fax
MON – FRI 9:00AM – 5:00PM
SAT CLOSED
Oakland Branch
360 Twelfth Street
Oakland, CA 94607
510.834.0731 Tel
415.338.0669 Fax
MON – FRI 9:00AM – 5:00PM
SAT 9:00AM – 3:00PM
ATM
Chinatown Branch
1023 Stockton Street
San Francisco, CA 94108
415.338.0894 Tel
415.338.0872 Fax
MON – FRI 9:00AM – 5:00PM
SAT 9:00AM – 3:00PM
ATM, ITM and Night Drop
Richmond Branch
317 Sixth Avenue
San Francisco, CA 94118
415.338.0809 Tel
415.338.0789 Fax
MON – FRI 9:00AM – 5:00PM
SAT 9:00AM – 3:00PM
ATM and Night Drop
Sunset Branch
2001 Irving Street
San Francisco, CA 94122
415.338.0600 Tel
415.681.0869 Fax
MON – FRI 9:00AM – 5:00PM
SAT 9:00AM – 3:00PM
ATM and Night Drop
Millbrae Branch
979 Broadway, Suite 103
Millbrae, CA 94030
650.259.3375 Tel
650.259.3378 Fax
MON – FRI 9:00AM – 5:00PM
SAT 9:00AM – 3:00PM
ATM and Night Drop
Hawaii
Bishop Branch
765 Bishop St
Honolulu, HI 96813
808-543-3700Tel
808-543-3747Fax
MON – THU 8:00AM – 4:00PM
FRI 8:00AM – 5:00PM
SAT CLOSED
International Offices
Xiamen Branch
2006-2009, Floor 20
Xiamen Top Plaza
No.2 Lujiang Road
Xiamen 361004
Fujian Province
People’s Republic of China
011.86.592.227.8678 Tel
011.86.592.227.6798 Fax
Administrative Offices
Financial District
100 Pine Street, Suite 600
San Francisco, CA 94111
415.781.6565 Tel
415.398.8949 Fax
General Inquiries – [email protected]
Online Banking – [email protected]
Please be advised that any information you submit via e-mail is not secure. For your protection, please do not send any confidential and personal information, such as account numbers, credit card numbers, passwords, Social Security Number (SSN) via the above e-mail addresses.
Customer Service Center
800.881.2686 Tel
MON – FRI 9:00AM – 5:00PM